πŸ‡¬πŸ‡§ Remote IT support & AI automation β€” anywhere in the UK

Expert IT support &
AI automation β€” remotely

We fix your tech remotely β€” and help businesses automate repetitive tasks with AI. One expert, two powerful services.

Our Services
πŸ–₯️ Remote IT SupportΒ£30 / hr
🦠 Virus RemovalΒ£40–£65
⚑ PC Speed BoostΒ£35–£50
πŸ€– AI Automation ConsultFree
βš™οΈ Automation BuildCustom quote
Book Free Consultation β†’
πŸ”’ Secure connection πŸ›‘οΈ Fully insured πŸ€– AI experts
Services & Pricing

What we fix remotely

All sessions done securely over the internet β€” no engineer visit needed. Transparent, upfront pricing.

πŸ–₯️

Remote Support (General)

Whatever the issue, we connect to your screen securely and sort it β€” fast, without leaving your home.

Β£30 / hour
🦠

Virus & Malware Removal

Full remote scan, complete removal, and security hardening so you stay protected going forward.

Β£40 – Β£65
⚑

PC Speed & Tune-Up

Slow startup, sluggish apps? We'll clean it up remotely and have it running like new.

Β£35 – Β£50
πŸͺŸ

Windows Install & Reset

Remote-guided Windows reinstall or reset β€” we walk you through every step safely.

Β£50 – Β£80
πŸ’Ύ

Data Backup & Recovery

Lost files or worried about losing them? We help recover data and set up proper backups.

Β£70 – Β£130
πŸ“‘

Network & WiFi Help

Slow broadband, dead zones, or router issues β€” diagnosed and guided remotely.

Β£50 – Β£80
πŸ–¨οΈ

Printer & Device Setup

New printer or device not connecting? We'll get it set up remotely β€” no fuss.

Β£25 – Β£40
πŸ”

Security & Privacy Setup

Password managers, antivirus, two-factor auth β€” get your accounts properly protected.

Β£35 – Β£60
Simple Process

How a remote session works

Getting help is simple. You don't need to be technical β€” we handle everything.

1

Get in Touch

Message, call, or WhatsApp us. Tell us what's wrong in plain English β€” we'll take it from there.

2

We Connect Remotely

We send you a simple link. Click it and we securely connect to your screen.

3

Problem Solved

We fix the problem while you watch. You only pay once it's fully resolved to your satisfaction.

✨ New Service
AI Automation

Stop doing it manually.
Let AI handle it.

Any repetitive task your business does β€” sending emails, processing data, booking appointments, generating reports, updating spreadsheets β€” we can build an AI solution to automate it. We start with a free consultation to understand exactly what you do, then we build and deliver the solution.

Book Free AI Consultation β†’

Real examples we can automate

β†’
Manually replying to every customer enquiry
AI that drafts and sends personalised replies instantly
β†’
Copy-pasting data between spreadsheets daily
Automated workflow that syncs everything in real time
β†’
Manually creating invoices for every client
Auto-generated, formatted, and emailed on completion
β†’
Spending hours on weekly/monthly reports
Report built and delivered automatically every time
β†’
Scheduling appointments manually by phone
AI booking system that handles it 24/7
What We Can Automate

If you do it repeatedly, we can automate it

We work across all industries. If your business has a repetitive task, there's almost always an AI solution for it.

πŸ“§

Email & Communications

Auto-reply to enquiries, follow-ups, appointment reminders, and customer notifications β€” all sent automatically.

πŸ“Š

Data & Reporting

Automatically pull, process, and format data into reports β€” daily, weekly, or on demand. No more manual spreadsheets.

🧾

Invoicing & Admin

Generate and send invoices, contracts, and documents automatically when a job or sale is completed.

πŸ“…

Scheduling & Bookings

AI-powered booking systems that handle enquiries, confirm appointments, and send reminders β€” 24/7.

πŸ›’

E-commerce & Orders

Order confirmations, stock alerts, customer updates, and review requests β€” fully automated end to end.

πŸ’¬

Customer Support AI

AI chatbot or assistant that answers common questions, qualifies leads, and escalates complex issues to you.

πŸ“‹

Social Media & Content

Automatically draft, schedule, and post content across platforms β€” saving hours every single week.

πŸ”—

App & System Integration

Connect your tools so they talk to each other β€” CRM, email, accounting, calendar β€” all synced automatically.

Not sure what can be automated?

Tell us what tasks take up most of your time β€” we'll tell you exactly how AI can solve it. Free, no obligation.

Book Free Consultation β†’
πŸ‘¨β€πŸ’»
Remote Fix Genius
Cyber Security Professional & IT Support Specialist β€” Based in Surrey, serving the whole UK remotely
πŸ›‘οΈ Cyber Security πŸ’» IT Support πŸ€– AI Automation πŸ“ Surrey, UK
Why Choose Us

Real expertise.
Not a call centre.

You're not talking to a trainee or a script. You're getting direct access to a seasoned cyber security and IT professional who has seen β€” and fixed β€” it all.

πŸ›‘οΈ

Cyber Security Professional

Not just IT support β€” we have a deep background in cyber security. That means your data, your devices, and your business are handled by someone who truly understands digital threats and how to stop them.

πŸ†

Years of Hands-On Experience

We've been solving IT problems for individuals and businesses for many years. There's very little we haven't seen β€” which means faster fixes and fewer surprises for you.

πŸ“

Based in Surrey

Proudly based in Surrey and fully remote β€” so wherever you are in the UK, you get the same personal, professional service without the travel wait.

🌍

Help Anywhere in the UK

If you have an internet connection, we can connect and fix it β€” no matter where you are in the country.

πŸ’¬

Plain English, Always

We explain everything in language you'll actually understand. No jargon, no condescending chat β€” just clear, honest communication.

πŸ”’

Fully Secure & Insured

We use industry-standard encrypted remote tools. You can watch everything we do in real time β€” and we're fully insured for your peace of mind.

Us vs PC World Knowhow

Diagnosis / First Session
Β£30/hrΒ£100+
Virus Removal
Β£40–65Β£120+
Windows Reinstall
Β£50–80Β£150+
Wait time
QuickWeeks
Leave your home?
βœ… Never❌ Yes
Cyber security expertise
βœ… Yes❌ No
πŸ’‘ Pay less, get more expertise, and never leave the sofa.
πŸ”
Why cyber security matters for IT support

Most IT technicians fix the symptom. A cyber security professional fixes the cause β€” and makes sure it can't happen again. Whether it's a virus, a hacked account, or a suspicious email, you're getting advice from someone trained to think like a threat.

Get in Touch

Let's get started

IT fix or AI automation consultation β€” get in touch and we'll get back to you promptly during business hours.

πŸ• Business Hours

Every day: 9am – 10pm

Book a Session

IT fix or AI consultation β€” fill in the form and we'll be in touch shortly.

We aim to respond promptly during business hours.